Jimmy Wiseman
Vice President,
The Wiseman Agency
Gallipolis, Ohio
Years at company: 10
Biggest claims-handling event to date:
Our area was hit pretty hard by a derecho [a straight-line windstorm] in 2012. It hit most of Indiana and Ohio. It lasted about 15 minutes and from that we had 1,700 claims. Our customers had a lot of damage and large portions of the state were without power. We were down for about nine days, but a local bank had backup generating power. We took our server there and set up six computer stations so we could take claims. Other employees came into the office—even though we were without power, we could take claims by hand if clients came in. I spent a lot of time on the road, meeting with customers. The area was hit by a similar windstorm when I was in high school—as a result, our agency had a disaster plan in place.
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