The core of effective litigation management is good communication with everyone involved in a case.
“With good communication, you can eliminate most surprises, whether you deal with one case a year or hundreds,” says Michael Zeoli, litigation management manager, claims group, Chubb Group of Insurance Companies, Warren, N.J.
W. Brett Mason, special counsel in the Baton Rouge, La., office of Stone Pigman Walther Wittman LLC agrees. “You have to start with and maintain an open line of communication between the risk manager or claims litigation manager and the trial attorney,” he says. “The trial attorney has to understand the litigation manager’s goals for a given case at the outset.”
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Rosalie Donlon
Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].
