A CNN report earlier this year reported that some auto insurers had been coercing repair shops to use “cheap parts and sometimes dangerous practices” when repairing damaged vehicles. CNN gave examples of headlights held together by glue, dented rims and hoods that were allegedly falling apart and being used by some repair shops.
Since then, more than 500 garages in 36 states have filed a lawsuit against some well-known insurers, and the attorney general of Louisiana has filed a suit against State Farm saying its “low-cost repair program could be dangerous for customers” because their vehicles may not be roadworthy following the repairs.
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