It may surprise you to hear that one of the main points that the Army stresses when training its officers is that to command effectively, it's important that your subordinates like you. If that's true when people have to follow your orders, imagine how much more important it is with business employees.
Most owner-advisors have great people skills—it's the best way to attract clients—but they often forget to apply those skills to their employees. That's unfortunate, as it's the best way to motivate employees, too.
[Related: Creating engaged employees]
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Angie Herbers
Angie Herbers is chief executive and senior consultant at Herbers & Co., an independent management strategy consultancy for financial advisory firms. She can be reached at www.HerbersCo.com.
