While Most people still view an auto accident as a headache that will cost them time and money, a new survey from the Property Casualty Insurers Association of America (PCI) finds that the majority of customers are very satisfied with the automobile insurance claims process.

A survey of 1,000 likely U.S. voters asked people their thoughts about the auto body repair process following an accident. Nearly 73% of those surveyed had filed an insurance claim for a vehicle accident. More than half of the respondents (55.8%) said they were either very or extremely satisfied with how their claims were handled, and 33.4% said they were somewhat satisfied with the claims process.

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