Winter storms caused an estimated $2.3 billion in insured losses last year, and with the millions of Americans--particularly those in the Midwest and Northeast--affected by brutal winter weather, this year's total looks to be as high.

And while an agent or broker may live in an area with 20 inches of fresh snow on the ground, it's business as usual and clients need to be serviced.

Matt Edmonds, director of Vertical Markets, Property & Casualty at LexisNexis, addresses some of the concerns agents and brokers may have that are associated with winter storm claims.

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