Imagine that you're a short-order cook in a busy diner. Two orders for scrambled eggs come in. The first requires you to go to a farm, chase after chickens and collect three eggs. The second order directs you to the refrigerator in the diner's kitchen. Which order will you fill first?
It's a factious example, but an illuminating one. Why are commercial property and casualty carriers still asking agents to collect manual loss runs when a more efficient and effective solution exists?
The Solution: Contributory Loss History Database
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