More than 350 attendees from both the P&C and Life & Health insurance worlds gathered for two days of educational seminars and networking events at the 2014 Annual Insurance Executive Conference, hosted by the National Underwriter Co.
At the Grand Hyatt in New York on Dec. 4 and 5, presenters focused on two recurring themes: talent management, including the issues of an aging workforce and how to recruit younger workers to the industry, and the effective use of technology to better serve customers as well as to attract new customers.
The conference kicked off with an opening keynote address from Peter Hancock, president and CEO of AIG. Speaking to the large audience of attendees, Hancock described himself as an optimist and noted that “the industry has plenty of room for growth.” He advised the audience to look carefully at particular customer segments to understand the issues and create solutions. Hancock also noted that government has become more of a competitor as the “insurer of last resort,” although the insurance industry best does the job of defining the scope—and price—of those risks.
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