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Adjusters to the rescue: Trash can still be treasure, when properly restored

Don't trash and replace it. New restoration techniques are enabling adjusters to salvage items that were once considered losses.

By Kristi Capps | Updated on December 31, 2014

As adjusters we didn’t always think about how many items could be easily restored for a reasonable cost. With our eyes opened to the ease and benefits of restoration, we are amazed at how frequently salvageable items are tossed away as trash. When items like furniture, cabinets, millwork, fireplace mantles, and hardwood floors can be repaired and restored, insurers can save money over complete replacement and owners are usually thrilled that their treasure has been restored.

Adjusters who know about the expertise available and benefits of repair and restoration over replacement can effectively boost their bottom line and have more satisfied clients. The education process includes learning the options… it’s not just furniture that can be restored, but dinged walls from moving, spills, puppy chews, scratched leather, chair caning, cabinets and more. If ever in doubt about whether it can be fixed, simply ask.

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