As adjusters we didn’t always think about how many items could be easily restored for a reasonable cost. With our eyes opened to the ease and benefits of restoration, we are amazed at how frequently salvageable items are tossed away as trash. When items like furniture, cabinets, millwork, fireplace mantles, and hardwood floors can be repaired and restored, insurers can save money over complete replacement and owners are usually thrilled that their treasure has been restored.
Adjusters who know about the expertise available and benefits of repair and restoration over replacement can effectively boost their bottom line and have more satisfied clients. The education process includes learning the options… it’s not just furniture that can be restored, but dinged walls from moving, spills, puppy chews, scratched leather, chair caning, cabinets and more. If ever in doubt about whether it can be fixed, simply ask.
Customers are typically overjoyed when we can restore a family heirloom because we all know you just can’t put a price on sentimental, one-of-a-kind items. When adjusters call to see if there’s anything we can do to save a treasure from the trash, usually the answer is “yes.”
Here are a few examples of successful repair projects.
Fireplace mantle
Before
After
Smoke and fire damage on the mantle was repaired and it was restored to pre-loss condition using precision repair, wood fill and color matching. Since just one corner incurred damage, money was saved by repair in lieu of complete tear out and replacement.
Wooden cabinet
Before
After
Water damage to the cabinet top was repaired and the original wood luster restored. Note the wear and tear above the door opening was also repaired. With sanding and polishing, the piece was restored to its original look and feel.
Sofa table
Before
After
This family heirloom sofa table was nearly ruined by fire. Not including the sentimental value, this piece would have cost at least $1,000 to replace but was repaired to like new for $500.
Dining chair
Before
After
Harsh chemicals damaged the arm of this dining chair. Expert color matching, wood fill technique, careful repeated sanding, and polishing restored the piece to like new condition.
Kitchen cabinets
Before
After
Kitchens take a beating from normal wear and tear, but undetected plumbing leaks like this one can have disastrous consequences. Through comprehensive training, Furniture Medic franchisees become expert at replacing the bottom shelf underneath a kitchen sink without tearing out the frame, providing a more cost effective repair option as well as increased homeowner convenience.
Many types of contents can be cleaned and restored cost-effectively by knowledgeable professionals, saving claims costs for insurers and precious memories for their clients. When selecting restoration professionals, check to see what kinds of certifications they hold, what types of training they've had, and whether or not they belong to any professional organizations.
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