Search
 

The 6 'soft skills' that today's adjusters need

Modern adjusters need more than just technical ability. They also need to know how to work with people.

By Kevin Quinley, CPCU | Updated on August 19, 2014

What skills do adjusters need for professional success in 2014? Certainly, technical skills are a must. This includes a working knowledge of law, medicine, construction, insurance policy content and interpretation, and subject-matter expertise specific to the claims they handle. Aside from technical skills, though, successful adjusters need soft skills.

Don’t think that just because these skills are called “soft,” that they are easily acquired.  While most people would agree on the types of hard skills needed for claims success, there is less consensus regarding which soft skills are essential. Nevertheless, I will nominate six soft skills essential for today’s claims professional.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Dig Deeper

Recommended Stories

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.