Editor's note: Deborah L. Michel is president of Helmsman Management Services.
The average medical cost per workers' compensation lost-time claim was 56% higher in 2013 than in 2003, according to the National Council on Compensation Insurance (NCCI). With this figure continuing to grow, buyers, agents and brokers are seeking to better manage medical treatments and narcotic prescriptions: two of the leading claim-cost drivers.
Effectively managing medical-treatment costs requires identifying and encouraging the use of providers that can quickly and effectively treat injured employees and help them return to work.
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