AmQuip knows the secret to a successful workers' compensation program: zero injuries. A tall order, to be sure—especially when your company rents out and operates nearly 700 cranes in 47 states to refineries, power plants, and industrial and building construction sites.

Eliminating injuries, however, is far from impossible, according to Jeffrey C. Hammons, vice president of risk management for the Philadelphia-based crane rental provider. The right training and participation among employees, the company and its carriers greatly pays off—and a shared passion for the company and its values doesn't hurt, either.

“We're one of the three largest employers of union [crane] operators in the country,” Hammons says, and while he's quick to point out that AmQuip's partnerships with a lengthy list of local unions attract many eager candidates to work for the company, he acknowledges that when you source 300 to 500 seasonal employees, they come with varied levels of training and professional development. And therein lies Hammons' No. 1 challenge to his workers' compensation program.