If you aren't well-versed in tech speak, the cloud may bring to mind images of programs that are just floating around–somewhere. You may have heard of it–and even use it–but don't know how to describe what it means or what it offers.

Cloud computing relies on shared resources over a network. Moving to the cloud allows businesses to avoid infrastructure costs and make the most of limited IT budgets. According to a recent Novarica survey of 96 insurance CIOs, about half of insurance carriers use the cloud.

But the cloud also benefits the small or midsize agency, which typically has a smaller IT budget and little or no IT staff. Vertafore and Applied Systems now offer their CRM solutions through the cloud. Larger agencies find that the cloud streamlines the value chain and provides a degree of structure and establishment of standards.

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