About half of insurance carriers today are in the cloud, according to Novarica's survey of 95 insurance CIOs in the fourth quarter of 2013. "There is substantial adoption of software-as-a-service, or SaaS—both at large insurers and small insurers," according to Martina Conlon, principal, insurance, at the Boston, Mass., analyst firm.
That's certainly the case at ProSight Specialty Insurance.
"Almost 60 percent of our applications are SaaS or platform-as-a-service," said Mark Popolano, CIO at Morristown, N.J.-based ProSight. "We run our technology stacks through third-party vendors and we look at SaaS as a criticality. For higher-order functions like business analysis, architecture, delivery methodologies, compliance and things of that nature, the intellectual property resides in-house. But we run everything outside. We run our policy admin system in a software provider, as well as financial reporting and detail reporting, all back office reporting. We really keep nothing in-house."
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