The insurance industry is constantly changing to accommodate complicated new regulations and a changing competitive landscape. Yet while there are more technological innovations available than ever before to minimize risk and maximize profitability, hazardous manual processes still permeate the industry's business practices.       

Spreadsheets, for example, are widely misused for relatively sophisticated activities. Most companies underestimate their reliance on using these tools to run their insurance programs.

Even with their ease of development and deployment, managing vast amounts of data without error or consequence is very difficult with spreadsheets because they are a modeling and reporting tool, not a business system.

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