Search
 

Tech Won't Trump Relationships

I am well aware of the stereotypes against my generation: Executives under age 35 are attached to smartphones, spend inordinate amounts of time on social media, and prefer FaceTime to face time.

By Daniel J. Kaufman | Updated on May 01, 2014

I am well aware of the stereotypes against my generation: Executives under age 35 are attached to smartphones, spend inordinate amounts of time on social media, and prefer FaceTime to face time. But I balk at the assumption that we don’t understand the importance of a handshake—especially in this business, where my father and grandfather taught me that insurance is about relationships.

We are at a pivotal and exciting moment as the rapid adoption of new technology spreads throughout the insurance business. Celent’s recent study estimates that the insurance industry will spend $154.5 billion on IT systems and technology by the end of 2015, an annual increase of approximately 5%.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Recommended Stories

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.