New York and most states recognize policy reasons for the narrow view of an insurance broker's duty to its client. Brokers are not insurers and earn not premium income, but commissions for connecting insurers and insureds.

The highest court in New York was asked to resolve an insurance dispute that arose from property damage and the consequent business interruption the plaintiff-insureds sustained from water damage that occurred after three separate roof breaches.

The plaintiff, Deborah Voss, began the relationship with CH Insurance Brokerage Services Co. (CHI) in 2004. The plaintiff operated two modeling agencies in Liverpool. Voss met with a representative of CHI, Joe Convertino, Jr., to discuss insurance coverage for the premises and her two companies.

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