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The Value of Apology in Workers' Comp Disputes

When it comes to workers' comp litigation, as it turns out a small apology can go a long way.

By staff Writer | Updated on April 01, 2014

A small apology can go a long way—especially when it comes to Workers’ Compensation disputes, Kahlil Day reports on WCI360.com, Web site of the Workers’ Compensation Institute.

“Just as the mediation process empowers the parties to determine the outcome of a dispute, a skilled mediator and counsel will recognize, during mediation, when mindful recognition of harm sustained by one of the parties (typically the claimant), or actual apology will advance the resolution process” writes Day, a Florida Supreme Court certified, County, Circuit, Family, and Appellate mediator and a certified civil case mediator for the Federal District Court for the Middle District of Florida.

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