Longtime Claims Magazine readers may remember columnist “Justin Adjuster” in our predecessor publication, Insurance Adjuster. That columnist was Bernard David Hinkle, J.D., a senior vice president of Crawford & Company and the creator of Crawford’s Educational Services. He taught adjuster law in many of the classes before becoming head of the company’s Human Resources department.

He was also the editor of the little green bi-weekly newsletter, Adjuster Digest, and his columns featured characters like LOLITS, his “little old lady in tennis shoes,” who represented the typical claimant. Dave would follow up on legal issues affecting claims, often titling a humorous news item as “Moron the … Issue,” if it involved some wrong-headed decision or some insurance fraud issue. He was often a speaker at various claims associations, and wrote articles for many publications in the claims adjusting field.

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