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Survey: 30% of insurers concerned about legacy systems

One out of three senior investment managers at global insurance companies worry current legacy systems may fail to meet future regulatory requirements.

By PC360 Staff Writer | Updated on February 25, 2014

Nearly 30% of senior investment managers at global insurance companies say they are concerned about the ability of their current legacy systems to meet their future regulatory requirements, according to a recent survey by Northern Trust. The study highlights the challenges insurance companies face with complying with the Dodd-Frank Act in the U.S. and the Solvency II directive in Europe.

Northern Trust surveyed more than 250 senior investment managers at global insurance companies with more than $1 billion in assets in the U.S. and Europe. The survey asked how insurance companies are currently managing their investment operations infrastructure, and what they expect will be the best way to meet future needs, particularly in an era of regulatory change and financial pressure.

The study found 51% of respondents feel their current operational infrastructure processes perform well, while 16% feel they perform extremely well. However, when asked about the ability of their existing processes and systems to meet future regulatory requirements, 29.9% say they are concerned about their systems being able to comply with Dodd-Frank and Solvency II.

Fifty percent of respondents say their current systems are “customized with obsolete code.” Failing to give up legacy systems is a two-fold problem because the majority of respondents expect up to 25% of their staff will retire within the next five years. Without the staff necessary to maintain those systems—which have been modified by multiple programmers over the years with little documentation—maintenance and adjustments to the new regulations will be a major challenge.

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