By Rick Gilman, APR, CMP

According to a Progressive Insurance study of 949 insurance agencies, only 77% of respondents host a website, of which 64% said that their websites were “mobile optimized.” Digging deeper, Progressive performed a separate audit of a sampling of 100 agency websites and found only about one in six (17%) actually have a mobile optimized website. The study also revealed that only slightly more than half of the respondents with websites have visited their sites on smartphones.

Most websites are mobile-compatible, meaning that the site is viewable on a smartphone or tablet. A mobile-optimized website is designed specifically for a smartphone or tablet­—not a desktop or laptop.

Recommended For You

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.