Customers are becoming happier with the way insurers are handling property claims, according to results from a recent J.D. Power study of homeowners.
Its findings are based on the 2014 Property Claims Satisfaction survey, in which it polled 1,740 homeowners' insurance customers who filed a property claim after June 1, 2012.
Insurance customers rated satisfaction with the damage claim experience from first notice of loss (FNOL) through settlement and the repair process.
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