Speaking as president of the National Assn. of Professional Insurance Agents (PIA), I can't think of a better time to be an independent agent. Too often we only focus on the challenges we face. We need to remind ourselves that what we are tempted to remember as the "good old days" were also tough, and that today is actually pretty good.
Despite increased competition from direct writers, independent agents continue to thrive.
Whenever I hear predictions that the independent agency distribution system is about to unravel, or as one consultant put it, that we're at "the end of an era for the local insurance agent," I know that such observations are coming from one source: my competitors. Far from contracting, the independent agency system is growing.
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