Any airport is filled with many hazards that can cause even the most seasoned risk manager to lose sleep. However, what keeps John Andrews up at night are not airplanes and equipment, but employees.

“New employees can be a real nail-biter,” he says. “We have to be completely confident in an employee’s training and capabilities before we cut them loose to work on and around aircraft.”

Andrews is the line and safety manager at Millennium Aviation, a fixed base operator (FBO) at Pennsylvania’s Reading Regional Airport. FBOs provide a wide array of services to aircraft owners and the general public, including fueling and maintenance, hangaring and parking, rental and charter services, among others.

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