Software contractors who built the Patient Protection and Affordable Care Act (PPACA) federal exchange system defended their work at a raucous, standing-room-only House hearing Oct. 24 to allow Republicans, who constitute a majority of the House, an opportunity to cast “Obamacare” in the most negative light possible.
The hearing was held to highlight the problems faced by the federal exchange. The federal exchange is mainly designed to serve the 34 states that have refused to open their own exchanges because their leadership is opposed to the basic concept of any federal involvement in regulation of health insurance.
The federal site, however, has faced severe complaints from potential users of inability to log in, lengthy delays, incorrect information relayed to insurance companies and other problems. The administration has acknowledged that it did not anticipate the huge response to the opening of the site, as well as design problems that are impeding people having access to it and signing up for it.
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