The Ward Agency is a small firm on the Jersey shore that mostly offers personal lines coverage, as well as some business insurance and even financial planning. It is also just a block away from the beach on Ocean Avenue, in Point Pleasant Beach, N.J. But since the main office is on 10-foot-pilings, when Superstorm Sandy hit, the agency escaped damage. There was no power, and the agents had to work from their boss' house, but the agency itself was untouched.
A lot of their neighbors, however, were not so fortunate, and suffered serious flood damage that in many cases remains unresolved even a year after the storm.
“I know they say 90-something percent of flood claims are closed but that's just not right,” says Wendy Audino, a producer for the Ward Agency. She says homeowners have received a check from the National Flood Insurance Program, but by no means is the claim “closed.”
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