Insurance company ratings agency A.M. Best Co. says it is increasingly looking at auto insurers' distribution management practices when rating.
“Companies that can demonstrate defensible and sustainable competitive advantages—such as control over distribution, multiple distribution channels, low-cost structure, and the effective utilization of technology—are likely to be viewed favorable from a rating perspective,” A.M. Best states in a special report on the U.S. auto insurance market.
Clearly, the use of technology plays a large role in an insurer’s grasp of and flexibility to adapt to the market.
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