What makes an insurance carrier stand out among its peers when it comes to dealing with independent insurance agents? The time-worn explanation “ease of doing business” remains applicable, but the way carriers interpret the term is changing as quickly as the needs of agencies.
Over the last few weeks we have presented a variety of articles on the subject—all of which will appear in the September Tech Decisions—ranging from old standbys such as agency portals to the latest battlefield for agency business, mobile applications.
It doesn't take a genius to see that mobile devices—smartphones in particular—are the preferred computing system for younger policyholders and no one believes these consumers will someday settle into the world of PCs like their parents. This method of computing will only increase as smartphones become even smarter.
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