Speaking Of: Tech-Enabled Compliance Solutions

Compliance is at the forefront of the claims community’s mind. A chronic state of regulatory flux can leave adjusters especially confused. What can claims professionals do to alleviate some of the stress while achieving their educational goals? Here, we talk to Jeff Cook, director of sales and marketing at Xeneros, to explore potential solutions.

What challenges do claims ­professionals face to ­stay current with certifications and licensing?The short answer is that they are extremely busy with their profession day to day. In order to be effective, claims professionals must stay current on an array of topics, educational requirements, regulations and handling protocols. The ever-evolving insurance landscape, industry certifications, special designations, and software are simply a few of the challenges and responsibilities they contend with on a regular basis.