To many, August just means the dog days of summer, family vacations, and a few more trips to the beach before school starts. But to football fans, August takes on an entirely new meaning. From NFL training camps to college workouts to Pop Warner, the gridiron comes alive. It is time to don those pads and get into shape for the upcoming regular season when the Boys of Fall leave it all on the field.
Within our own claims organizations, August is a great time to pull out the playbooks as well and have a crash course in claims fundamentals. Here are five key areas to guarantee a winning season:
1. Comparative negligence recognition. Arguably one of the biggest stumbling blocks in claims organizations is the failure of adjusters to accurately identify and assess liability. It is estimated that a mere 3 percent of claims are closed with a comparative negligence assessment. When compared with juries who consider comparative negligence scenarios such as intersections, lane changes and slip and falls, more than 50 percent of the time, this is a significant opportunity for improvement.
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