While attending the Chicago Rock 'N' Roll Half Marathon in July, I noticed that several insurance companies had exhibits at the runner's expo held before the race. The expos are like little conventions where you can check out all kinds of running gear and supplies, but the insurers were on hand mainly to raise their own brand awareness. Humana did it by sponsoring the run itself—a good move, since healthy runners are an ideal book of business for any self-respecting health insurer. Transamerica was also in the house, another solid move since what goes for health insurers also goes for life insurers: The longer you live, the happier they tend to be.
GEICO was also exhibiting, and it had on hand a fellow dressed in a big mascot suit as the GEICO gecko. The problem with this is that the animated gecko you see on TV has a weird kind of expressiveness to him that humanizes him. The guy in the gecko suit had two massive, grey-alien style orbs for eyes, and all it did was creep my kids out. When the gecko playfully put his hands over the eyes of my 13-year-old daughter, she came close to showing Mr. Gecko exactly why she is only a few classes away from earning her mixed martial arts black belt. I felt kind of bad for the Gecko, though, since just two years before, my kids were at a different Rock 'N' Roll running expo and Brooks shoes had a guy dressed as a Jesus lizard, who was running back and forth across a pool of non-Newtonian fluid to simulate running across water. Somehow my kids found him to be awesome, but the Gecko tripped the creep-o-meter. Some times you just can't catch a break.
But the best insurer on display was Travelers, which got you into its exhibit by offering a terrific free service—runner tracking. Runner tracking is where you input your phone number and the name of a registered runner and you get text updates as the runner progresses along the course. It's wonderful for spectators who want to intercept friends and family along the route so they can cheer them on as they pass. It also tends to cost a few bucks, but Travelers was giving it away for free. Not only that, but they hooked up my son, who was only watching the race, with updates from myself, my wife and my daughter. How cool is that?
But where Travelers really earned my respect is with the big driving video simulator they also had in their booth. You begin driving the simulator with a smartphone in hand, and at random points, a “TEXT” message flashes on the corner of the screen. While maintaining your speed, you have to answer the text right away. My daughter tried the game and immediately crashed into another car stopped at a red light, but was going fast enough to blow through the light, too. Her game ended with a police pullover and, one imagines, one very unhappy talking-to from her parents. It was amazing to see how totally she focused on the text and not the wheel, as did adults who played the same game after her. The game gives players an opportunity to Facebook their results, as well as to sign a pledge not to text and drive.
Now this is how you do insurance marketing, people. There were kids lined up to play this thing, and more than a few (my daughter included) walked away with a valuable lesson in mind. And while it might be too optimistic to hope that this is the only auto crash these kids will ever have to walk away from, the fact is, Travelers probably helped prevent a few accidents from ever happening. And for that, they deserve special praise. Well done, Travelers! And thanks.
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