Possibly the fallout of the hardening insurance market, insurance agents are less satisfied working with commercial lines carriers than they were two years ago, a survey finds.
The Independent Agents & Brokers of Delaware, Maryland and Pennsylvania released the results of its bi-annual company satisfaction survey–finding 68 percent of the 457 agents surveyed say their satisfaction with carriers has declined.
This is an 8 point increase over the 2010 results, and the second consecutive time the majority of agents expressed unhappiness with the carriers they work with. Thirty-two percent say their satisfaction has improved since 2010.
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