There may be nothing new under the sun, but in the world of new products for the personal lines, carriers are certainly making it appear differently. The research and advisory firm Strategy Meets Action has released a report: Product Development: Insurer Plans and Priorities and the author, SMA partner Karen Furtado, discovered the problems that are plaguing carriers in this area and what they plan to do about it in the next three years.

The competitive challenges in the personal lines market—particularly personal auto—have created an upsurge in new products to the point where it seems like there is a new policy for each customer, according to Furtado.  

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