It hadn't occurred to me until recently how much agents' experiences in social media parallels Dorothy's experience in the land of Oz.
In the Wizard of Oz, an innocent young person is living an ordinary life when an unprecedented tornado swoops down and turns her world literally upside down. Dorothy awakens to find her world switched with an unfamiliar place, strange people and new powers.
It's only through the help of the Tin Man, the Scarecrow and the Lion that she is able to reach the Wizard, save Oz and find her way back home, all by following the Yellow Brick Road.
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