In his commencement address to the graduates at Bard College in May, Ben Bernanke, chairman of the Federal Reserve, addressed the idea of how innovation and creativity are part of human nature.
The idea of innovation, particularly in the insurance industry, is often laughed at, but as we prepare for the opening of the annual IASA Conference and Business Show in Washington, D.C. on Sunday evening, it is a good time to address what technology can do for this industry and all of us who take part in it.
The old adage: "There's nothing new under the sun" has some truth to it, but it doesn't mean that we can't take the tools around us and make them better. Communication has been an issue for humans since the Tower of Babel, but smart and innovative people continue to find ways to improve the process.
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