Once upon a time, the toughest technology decision an insurance carrier had to make was build vs. buy. As software matured—and IT resources dwindled—that decision became much easier. Today, though, the decision isn’t just which new software solution to buy, but whether your strategy should be to purchase a best-of-breed solution or the increasingly popular software suite.

In observing the software market over a decade or so, Ram Sundaram, principal of X by 2, doesn’t see suite solutions being a trend just yet—at least not one “with a capital T”—but he detects solid movement in that direction.

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