Today's commercial construction firms are becoming better educated on the types of protection they need, such as Builder's Risk, and on how it can help their business succeed, says Chris Smith, vice president and managing director for Turner Surety & Insurance Brokerage (TSIB) of Woodcliff Lake, N.J.
That's particularly true in the area of risk management, where client attitudes have changed drastically from what they were even 15 years ago: Insureds have become more knowledgeable about what contractors are doing and what they should be expected to do, says Smith. "Construction companies are getting more savvy and professional about how they manage their work."
Yet a lot of companies mistakenly view the insurance part of their business as a financial transaction, rather than an operational transaction.
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