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Beating the Drum on Claims Service

Older claims systemsmuch like policy systemsare not flexible enough to deal with the changes taking place within the claims departments of leading insurance carriers.

By Robert Regis Hyle | Updated on May 13, 2013

This is claims technology month in Tech Decisions and there promises to be several articles published on what has been one of the under-financed portion of the insurance process. We recently posted an article from Michael Voelker on how claims departments are finally getting their piece of the claims pie.

In the article, SMA partner Karen Furtado is quoted: “There is going to be continuously increasing spending on claims. Some of that spending comes from enterprise suite deals where claims technology is part of the bundle, but companies are also making independent investments in new claims solutions.”

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