The world of mobile communication is not limited to big cities. Rural carriers, such as Mennonite Mutual Insurance, have distinct needs of their own as they often service wide areas for customers that expect quick and timely service just like their big-city brethren.
Mennonite Mutual needed a mobile solution for its marketing and loss control representatives to use in the field. During the search process, the commercial lines insurer—offering coverage for churches and large farms—met with Hyland Software about developing a mobile solution to leverage some of Hyland's tools.
Mennonite Mutual, founded in 1895, is located in Orrville, Ohio, hometown of J.M. Smucker of jelly-making fame (and basketball coach Bob Knight). Smucker was the first president of Mennonite Mutual, which insures property in Ohio and Indiana.
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