Today is the six-month anniversary of Superstorm Sandy. I rode the bus into Manhattan today over the Verrazano Bridge from Staten Island thinking about how to a casual onlooker making the same drive, life appears to have returned to normal. It hasn't, though. And not only for the victims of Sandy, but to the many others who have suffered or had to relive suffering through their own personal cataclysm. There have been more than a few lately.
For what amounts to a few thousand of us in the Northeast, traumatic events have reshaped our lives, jeopardizing the routine security of our existence and profoundly impacting the comfort of catastrophe and business models throughout the insurance industry.
Consider that a number of reports say the insurance industry has settled 90 percent of Sandy claims. Insurers can give themselves a decent pat on the back for achieving such a high rate of closure. However, 10 percent of those still remain open, which amounts not to a few hundred cases but a few thousand. No matter how one might want to spin that, it still marks a record of unresolved claims and unhappy customers for a region not used to catastrophe on the scale that it experienced last October.
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