During my 17 years as a small business owner, I have made my share of management mistakes. I've had employees get so frustrated that they simply walk out, never to return. One employee got so angry she actually threw a ham sandwich that hit me in the face.
All of that failure teaches the importance of outsourcing those management elements that give me struggles. About 3 years ago, I engaged a small professional employer organization (PEO) to manage my staff. It's been one of the best business decisions I have ever made.
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