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Just One-third of Small Businesses Suffering Data Breaches Notify Customers: Survey

More than half of small U.S. businesses surveyed by the Ponemon Institute were found to have experienced at least one data breach in the entire span of their operations, but only a third notified customers of the situation.

By Anya Khalamayzer | Updated on March 29, 2013

More than half of small U.S. businesses surveyed by the Ponemon Institute were found to have experienced at least one data breach in the entire span of their operations, but only a third notified customers of the situation.

“Smaller companies are targeted by data thieves, but they often don’t know how to respond when sensitive information they keep on customers and employees is lost or stolen,” says Eric Cernak, vice president for Hartford Steam Boiler, in a statement. “Failing to act in a timely and effective way can harm the reputation of businesses and even risk legal penalties in many states.” 

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