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Who's Using What: New Insurance Software Solution Deals

Bright Grey, a member of The Royal London Insurance Group, has renewed its Sapiens ALIS maintenance and services contract for five years, with a contract valued at up to $3.3 million. By leveraging the Sapiens ALIS policy administration system, Bright Grey has been able to launch new products into the...

By Robert Regis Hyle | Updated on March 20, 2013

Bright Grey, a member of The Royal London Insurance Group, has renewed its Sapiens ALIS maintenance and services contract for five years, with a contract valued at up to $3.3 million. By leveraging the Sapiens ALIS policy administration system, Bright Grey has been able to launch new products into the IFA community to meet the continuous demands for new product offerings and product features.

Arbella Insurance announced the successful deployment of Zeacom Communications Center software. Among the benefits achieved are reduced abandonment rate, improved service levels, and increased agent productivity. Zeacom provides agents with business intelligence in real-time, measure performance, and ensures that each customer is routed to the appropriate agent.

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