Bright Grey, a member of The Royal London Insurance Group, has renewed its Sapiens ALIS maintenance and services contract for five years, with a contract valued at up to $3.3 million. By leveraging the Sapiens ALIS policy administration system, Bright Grey has been able to launch new products into the IFA community to meet the continuous demands for new product offerings and product features.
Arbella Insurance announced the successful deployment of Zeacom Communications Center software. Among the benefits achieved are reduced abandonment rate, improved service levels, and increased agent productivity. Zeacom provides agents with business intelligence in real-time, measure performance, and ensures that each customer is routed to the appropriate agent.
WARTA S.A. Insurance and Reinsurance Company, Poland's second largest non-life insurance company, and Guidewire Software, Inc., a provider of flexible core systems to non-life insurers, announces that Warta has selected Guidewire ClaimCenter as its new claims management system. ClaimCenter will help Warta develop claims services for its customers and refine the company's claims handling processes. Sollers Consulting, a Guidewire PartnerConnect alliance program member, will join Guidewire and Warta on the implementation.
IDIQ awarded a contract to Salient Federal Solutions to support IDIQ's Pension Benefit Guaranty Corporation. The IT infrastructure operations services and support program provides infrastructure operations and maintenance and development, modernization, and enhancement support to PBGC.
FBL Financial Group, Inc., announces it has licensed FAST Insurance Components to serve as the core policy administration and new business system for its life insurance business. Once implemented, the solution will support new business, underwriting, policy administration, and payouts and enable FBL to deliver superior service to both customers and agents.
FHM Insurance Company has selected SunGard's iWorks Enterprise Accounting System and Investments solutions to help increase operational efficiencies by consolidating financial and investment accounting onto a single platform. The solutions give FHM the ability to transform financial data into actionable insights, improve efficiency and streamline workflows.
Horseshoe Group, a provider of management and advisory services to insurers and reinsurers, selected the synergy2 underwriting platform from Eurobase Insurance Solutions. The platform provides flexibility to handle both the service company business and the reinsurance business in a single application.
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