Black Friday stampedes. Organized theft rings. Compliance with complex health, safety and environmental laws. Thousands of locations in all 50 states. Welcome to the world of big-box retail insurance.
To find out about loss-control efforts in this arena, PC360-NU checked in with Zurich, which provides some level of coverage to about 53 percent of the top 150 global retailers—and it does so with a hands-on approach to assessing risk.
"The attention to detail in any business is critical. We visit sites to take a look at where they've had losses—and where they may lack in regulatory compliance," says Kelly Brown, Retail/Wholesale industry practice leader for Zurich Service Corp. "We look to identify all trends based on loss history and teach best practices. Teaching is key."
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