The New York Department of Financial Services (DFS) says the response times of three insurers after Superstorm Sandy warrant an investigation.
Gov. Andrew M. Cuomo says the state DFS is investigating the alleged failure of Narragansett Bay Insurance Co., Kingstone Insurance Co., and Tower Insurance Co. to send adjusters and process claims in a timely manner after the Oct. 29, 2012 storm struck the Northeast.
The three carriers' alleged tardiness "and the volume of complaints on outstanding claims are totally unacceptable," DFS Superintentdent Benjamin M. Lawsky says in a statement. "We know that the storm produced extraordinary circumstances, but we still expect insurers to live up to the highest standards."
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