Search
 
Commentary

The World Agrees: Customer Relationship Management is Top of Mind for 2013

A wise person once interrupted one of my questions when I used the term average insurer. My interview subject responded that, to the best of her knowledge, there was no such thing as an average insurer.

By Robert Regis Hyle | Updated on March 05, 2013

A wise person once interrupted one of my questions when I used the term “average insurer.” My interview subject responded that, to the best of her knowledge, there was no such thing as an “average insurer.”

And how could there be. We have life insurers, health insurers, property & casualty insurers, and reinsurers. And tucked into each of those groups are various lines of insurance that differentiate things such as personal vs. commercial lines and life insurance vs. annuities. To complicate the issue even more, we have different tiers among the insurance carriers—large, medium, and small if you prefer, or Tier 1, Tier 2 or Tier 3 if you are so inclined.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Recommended Stories

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.