Insurance agents and brokers are required only to provide the insurance ordered, with an exception: if the agent creates a fiduciary relationship and promises to acquire insurance that the agent proves is needed rather than what is ordered.

The prudent agent or broker will cover the relationship by presenting the coverage to the insured with a letter stating that the policy enclosed is the coverage the insured ordered.

On Aug. 29, 2011, plaintiffs Darnell and Kathleen Green filed suit in Louisiana state court against Ronald C. Guidry (Guidry), Allstate Fire & Casualty Ins. Co. (Allstate), the National Flood Insurance Program (NFIP), and XYZ Insurance Co. (XYZ), Guidry's hypothetical errors and omissions insurer, claiming damages for breach of fiduciary duty, fraud, negligence, detrimental reliance, payment of a thing not owed, and violation of the Louisiana Unfair Trade Practices Act (LUTPA).

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