In an effort to resolve outstanding non-flood-related insurance claims from Superstorm Sandy, New York's governor has established a mediation program and established new rules to speed the insurance-claims process.

Gov. Andrew M. Cuomo said yesterday that the Department of Financial Services created a voluntary mediation process for homeowners who are disputing their insurance claims or are dissatisfied with the denial of a claim. Cuomo called it a speedy and low-cost resolution for contested homeowners claims and "a win for everybody."

Superintendent of Financial Services Benjamin M. Lawsky said that, under the emergency regulation, insurers will offer and pay for voluntary mediation. 

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